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SUCCESSFUL MEETINGS
Whether you manage three employees or three hundred, it is inevitable that someday you will have to conduct a meeting. Perhaps you need to share information about a change in company policies or procedures. Or you need to tap the knowledge and experience of some of your key people to gather the facts to support a business plan or to enable you to make a major decision. Maybe you want their input on how to solve a problem with product delivery or customer service. Regardless, you will eventually need to get the "troops" together for a "team huddle."
If your meeting goes well, your troops will immediately march off to implement your new policy just the way you planned; or you'll get the facts you requested to make that major decision; or you'll achieve whatever goal you set out to accomplish at the meeting. But if you are like most business owners and managers, you may find that your meetings just never seem to come off as well as you planned. You try to conduct a meeting and soon the meeting gets totally out of hand. Then when you try to regain control, everyone just sits there grim-faced and quiet. You end up getting angry and preaching to them about taking things more seriously. After the meeting, you overhear two employees talking about how your meeting was just "another waste of time." You have to admit, they just may be right.
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