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STRUCTURAL CHANGES
When you introduce new technology, the formal structure of your organization may change. Authority, responsibility, and formal power may be shifted. Some groups and people gain power, others lose power. The nature and type of information available to people can change. Information may become available that was never available before.
For example, in July of 1986, Time magazine reported on the boss who never blinks - the boss who can monitor his employees' performance directly from his own computer terminal. When all employees are performing work on the computer, why not? The data is there. Just give the supervisor the ability to punch up an employee and see what's being done. One such software even allows the boss to flash a message - "You're not working as fast as the person next to you." Wouldn't it be nice to know that your boss can precisely monitor everything you do, every minute of the day, every day of the week, forever. Wonderful, isn't it?
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