Neo-Tech Protection Kit, Volume I

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December 21, 1983

Mrs. Margie Fischer,
Executive Director,
Southern Nevada Chamber of Commerce

Dear Mrs. Fischer,

Over the past several years, various out-of-state residents have informed us of incorrect and possibly slanderous information that the Chamber of Commerce has provided them about I & O Publishing Company -- the publisher that distributes from Wilmington, Delaware, the controversial, philosophical works of Frank R. Wallace. While I know you are not personally responsible for this problem, I do want to arrange a meeting in your office to determine the source and reason for such misinformation as well as to provide you with factual information about Dr. Wallace's heroic work as well as the honest integrity I & O Publishing Company has upheld for 15 years.

I will phone your office early next week to arrange an appointment.

Sincerely,

Mark Hamilton

March 25, 1984
Express Mail/Return Receipt

Mr. Steve Clark,
Attorney General Justice Building
Little Rock, AR 72201

Dear Mr. Clark:

Important to your future is understanding the enclosed March 12, 1985 letter from Mr. Kent Jolliff of your Consumer Protection Division. As Arkansas' Attorney General, you bear the responsibility for the actions of that Division and its use of taxpayers' money.

Please carefully read that letter, for it is under your name: If Mr. Jolliff or anyone in that Division has now or ever had a single, concrete complaint about the Neo-Tech Research and Writing Center or any of its publications, we request that you immediately inform us. We want to know exactly what the complaint is and who is making it so we may properly serve that customer.

Now, very important, Mr. Clark, why exactly is Mr. Jolliff intruding into a publishing company with an inquisition directed at one of its writers? What exactly is he implying or presuming, and on what basis? And what is the idea of his threatening us while remaining secretive as to what we are being accused of and who is doing the accusing. Those are basic concepts of justice, and you represent the Department of Justice for the state of Arkansas.

And as a long-time editor, I would like to offer some advice: You should never allow letters bearing your name to speak in such rude, irrational, demanding tones. Such letters would be more professional and effective in a courteous, rational, business-like format. Besides, letters that appear both arrogant and semi-literate yield a rather ludicrous, self-defeating combination: The problem of appearing arrogant starts with the opening line, "The State of Arkansas by Steve Clark...directs you..." And the literacy problem rather than being hidden is amplified by the nearly unreadable jargon and underscored by the careless, almost puerile multi-mistyping of the addressee (i.e., I & O Publishing Company typed as I. and o. (sic) Publishing Company). The entire letter cries out for a civil tongue! ...You would be surprised how the competence image of your department would improve by representing it with letters reflecting an honest, straight-forward business style, especially those going out under your name. Several good books are available on that subject. I recommend the book, "Civil Tongue" by NBC Correspondent, Edwin Newman.

But back to the subject. If someone has a complaint, then out with it so we can respond. Indeed, has Mr. Jolliff or anyone in that Division ever received even a single complaint? And what about the thousands of happy Arkansas citizens who have benefited from our work over the past sixteen years? Indeed, many of those individuals have responded with written testimonials. ...So just who is complaining? Has that person ever purchased any of our publications, much less read them? Does anyone have a specific complaint about our literature or service? Is Mr. Jolliff merely acting on someone's envious feelings or arbitrary whims?

If no complaint based on fact exists, then I submit that someone is on a "fishing expedition", consuming taxpayers' money in perpetuating consumer-division jobs by conjuring up problems that sap valuable time from innocent producers. If that be the case, is not that a double-edged fraud operating under the aegis of "consumer protection"?

What would the citizens of Arkansas think about spending their tax money on harassing value-producing writers in the name of "consumer protection"? Should not such consumptive problem-making policies be terminated? Would not eliminating such activities yield a more honest, effective Justice Department for the taxpayers of Arkansas?

I & O Publishing Company stands for Individualism and Objectivism. Through our philosophically oriented books and articles developed by the Neo-Tech Research and Writing Center in Southern Nevada, we have delivered objective, long-range values to over a million supportive individuals in 84 countries. Conversely, nonproducers and neocheaters^* dislike and often react vindictively to the disclosures made in our advertisements and publications. We have fairly resolved every misunderstanding over the past sixteen years. Moreover, unlike bookstores and major New York publishers, we have faithfully honored a full 30-day money-back guarantee, even when not obliged to, on all publications since our founding in 1968. In fact, unofficially, we extend all our guarantees to 60 days. Part of our success evolves from our reputation for fairness throughout the publishing world. We cherish that earned reputation. But we are also resolutely principled and never yield to actions that are wrong or unfair, no matter what the cost. Indeed, over the long-range, we build strength and conviction through loyalty to honesty. And that means not yielding to neocheaters wherever we encounter them.

In addition to the definition of neocheaters on page 2 of our enclosed statement of principles, I ask you to read page 3 concerning our policies toward neocheaters. That policy includes never knowingly doing business, regardless of dollar losses, with those who live by threats or fraud. The philosophical underpinnings of that policy evolve from Dr. Wallace's enclosed, award-winning article on the bicameral mind: "Consciousness, The End of Authority".

As you can see on the inset on page 2 of the enclosed testimonials, not all feedback is positive. Indeed, a small percent of respondents fear Neo-Tech and stridently attack its ideas. Some have physically threatened our writers, and two have already tried to carry out their threats. That is one reason we shield our writers and provide them with unlisted phones. Additionally, all our sales literature openly display a warning requesting highly religious people, mystics, and neocheaters not to buy from us. For we will not knowingly do business with them. We reject their orders and return their payments. If they still furtively buy from us we refund their money and never deal with them again.

Enclosed is a recent article, "Dawning of the Neo-Tech Age". That article provides insight into those who fear and attack Neo-Tech.

But above all, we as you and all other Americans are protected by the First Amendment. We will uncompromisingly hold to the right to publish the world-changing ideas of Frank R. Wallace and his associates.

Now, the most important note. A personal note offered in good will to you, Mr. Clark: I ask you to take the following two steps that will bring you and the public great benefits, now and in the future:

(1) Determine this of yourself and the other employees throughout the Justice Department: Who on net produces values that others would willingly buy, and who on net consumes values produced by others? That separates the producers from the nonproducers. The nonproducers need retraining to produce values for others in order to justify their jobs and to live happily.

And (2) although we do not sell Neo-Tech to mystics, neocheaters, politicians, certain academics, the clergy, and others as clearly stated in all our advertising, we invite you to leave politics, acquire Neo-Tech knowledge, and join in the ascent of man and woman to guiltless prosperity, happiness, and romantic love.

So, out of goodwill, I have enclosed samples of Dr. Wallace's earlier Neo-Tech work. In addition, I have enclosed our Neo-Tech art brochure expressing the creative sense-of-life flowing from all honest producers. If you become seriously interested in leaving politics to produce objective values for others, I could arrange for you to acquire Neo-Tech as we have occasionally arranged for other nonqualifiers desiring to change and pursue a happy, productive life. Let me know if you are interested in this new direction, and we can help you. With Neo-Tech, you can be immensely happier than working toward the next election. In any case, I suggest you and anyone you care about in government read the enclosed I & O article, "Power, Plato, and Aristotle".

Sincerely,

John Flint
Publisher

P.S. We must not give away our valuable Neo-Tech manuscripts. Since Mr. Jolliff specifically ordered our manuscripts, an invoice for one set is enclosed. Added to that invoice is an Express Mail charge to cover the speedy delivery date that Mr. Jolliff requested in writing.

July 2, 1984

Director
U.S. Embassy
24/31 Grosvernor
London WLA IAE
England

Dear Director,

We have received a letter from Mr. Maurice Powell of Jacksons Advertising Service Limited in London. He had written to you in reference to our business and promotional piece. You responded that our promotion suggested of a scam type operation.

I & O Publishing Company is a well-established publisher that has been marketing business information books with philosophical and psychological orientations since 1968. We have built an extensive customer backing by offering important, permanent values to everyone.

The response Mr. Powell received from the U.S. Embassy in London surprises me. For, without any apparent investigation, a good reputable U.S. company was besmirched by the U.S. Embassy.

I know that a U.S. Embassy, of which one main purpose is to promote the foreign trade of U.S. companies, would not knowingly respond in such a detrimental way. Therefore, I would appreciate an explanation to the response given to Mr. Powell's inquiry so that such misunderstandings can be prevented in the future.

If you wish for further references, please contact the Direct Marketing Association, the British Direct Marketing Association, the Chamber of Commerce, or the Better Business Bureau.

We would appreciate your maintaining a file on this and any future correspondence about I & O so you will have accurate information when receiving future inquiries about I & O Publishing Company.

Sincerely,

Ken Clark
Customer Service

November 29, 1984
Certified Mail/Return Receipt

Mr. Paul L. Douglas,
Attorney General
Department of Justice State Capitol
Lincoln, Nebraska 68509

Dear Mr. Douglas:

Crucial to your future is understanding the enclosed November 13, 1984, letter from Mr. Thomas P. Vlahoulis of your Consumer Protection Division. As Nebraska's Attorney General, you are responsible for actions of that Division and its use of taxpayers' money.

Please carefully read that letter, for it is under your name: If Mr. Vlahoulis or anyone in that Division has or ever had a single, concrete complaint about the Neo-Tech Research and Writing Center or any of our publications, we request that you immediately inform us. We want to know exactly what the complaint is and who is making it so we may properly serve that customer.

But much more important, Mr. Douglas, why exactly is Mr. Vlahoulis gratuitously intruding into a publishing company with an inquisition directed at its writers and sources? What exactly is he inferring or presuming, and on what basis? And what is the idea of his threatening us while remaining secretive in vaguely implying that the inquisition arises from "information forwarded by a concerned citizen". If someone has a complaint, then out with it so we can respond. Indeed, has Mr. Vlahoulis or anyone in that Division ever received even a single complaint? And what about the thousands of happy Nebraskans who have benefited from our work over the past sixteen years? Indeed, many of those individuals have responded with written testimonials. Just who is complaining? Has that person ever purchased any of our publications, much less read them? Does anyone have a specific complaint about our literature or service? Or is Mr. Vlahoulis merely acting on someone's frightened feelings or arbitrary whims?

If no complaint based on fact exists, then I submit that Mr. Vlahoulis is on a "fishing expedition", consuming taxpayers' money in perpetuating bogus jobs by conjuring up problems that sap valuable time from innocent value producers. If that be the case, is not that a double-edged fraud operating under the aegis of "consumer protection"?

What would the citizens of Nebraska think about spending their tax money on harassing value-producing writers in the name of "consumer protection"? What would Woodson Howe of the Omaha World-Herald, Tom White, editor of the Lincoln Star, say about arbitrary disclosure demands and threats aimed at a publisher of ideas? ...Ideas that will collapse mysticism to benefit everyone except the neocheaters.

I & O Publishing Company stands for Individualism and Objectivism. Through our philosophically oriented books and articles developed by the Neo-Tech Research and Writing Center in Southern Nevada, we have delivered objective, long-range values to over a million supportive individuals around the world. While nonproducers, mystics, and neocheaters dislike and occasionally react vehemently to the disclosures made in our publications, we have fairly resolved every customer misunderstanding or complaint over the past sixteen years. Moreover, unlike bookstores and major New York publishers, we have faithfully honored a full money-back guarantee, even when not obliged to, on all publications since our founding in 1968. Part of our success evolves from our reputation for fair play throughout the trade. We cherish that reputation. But we are also resolutely principled and do not yield to actions that are wrong or unfair, no matter what the cost. Indeed, over the long-range we build strength and conviction through a loyalty to honesty. And that means not yielding to neocheaters wherever we encounter them.

In addition to the definition of neocheaters on page 2 of our enclosed statement of principles, I ask you to read page 3 concerning our policies toward neocheaters. That policy includes never knowingly doing business, regardless of dollar losses, with those who live by threats or fraud. The philosophical underpinnings of that policy evolve from Dr. Wallace's enclosed article on the bicameral mind: "Consciousness, The End of Authority". Incidentally, as printed on its front cover, that article won a first-place, cash-grant award from the National Writer's Club for the best nonfiction article of 1980. Also, page 1 of that article reveals that Dr. Wallace was a Senior Research Chemist for E. I. du Pont de Nemours, Inc. at their renowned Brandywine Laboratories in Wilmington, Delaware -- a fact that Mr. Vlahoulis could have determined himself if he had a good reason to do so. And, at any library, he could have found that in addition to his technical and non-technical works, books, articles, Dr. Wallace was editor for the nationwide magazine "Gambling Times" for whom he also wrote an outstanding series of psychological/philosophical essays about gambling. Additionally, Dr. Wallace is recognized as a world-leading authority on poker and is the author of the best-selling poker book in history: "The Advance Concepts of Poker", Warner Books, 1983, New York; Crown Publishers, 1976, New York; I & O Publishing, 1968, Wilmington, Delaware.

Also enclosed is a summary of testimonials from Neo-Tech owners. We never fake testimonials. We never need to. And those testimonials represent but a fraction of the testimonials flowing daily into our feed-back files. While we never allow the names and addresses of our readers, supporters, and sources to leave our premises, any qualified customer may arrange to visit our writing center and examine the original testimonials or meet with those associated with our research and writing projects. Likewise, a representative from your office may arrange to visit us, peruse our testimonials, and meet our writers. But first, as with our customers, he or she must not fall into any of the six categories described on page 3 of our enclosed policy statement and must state in writing the purpose of the visit.

As you can see in the inset on page 2 of the enclosed testimonials, not all feedback is positive. Indeed, a small percent of respondents fear Neo-Tech and stridently attack what it reveals. Some have physically threatened our writers, and two have already tried to carry out their threats. That is one reason we shield our writers and provide them with unlisted phones. Additionally, all our sales literature openly display a printed warning requesting neocheaters, mystics, and other destructive people not to buy from us. For we will not knowingly do business with them. We reject their orders and refuse their payments. If they still secretly buy from us, we refund their money and never deal with them again.

But above all, we as all Americans are protected by the First Amendment. And we as all Americans can freely publish ideas without anyone's permission or license no matter what authorities, mystics, or neocheaters may object, including those in government and religion.

And now the most important note. A personal note offered in goodwill to you, Mr. Douglas: I ask you to take the following two steps that will bring you and the public genuine benefits, now and in the future:

(1) Determine this of yourself and the Justice Department: Who produces values that others would willingly buy, and who consumes money and values produced by others? That separates the value producers from the nonproducers. The nonproducers need retraining to produce values for others in order to benefit society and live happily.

And (2) although we do not sell Neo-Tech to mystics, neocheaters, politicians, certain academics, the clergy, and others listed in our policy statement, we invite you to leave politics, acquire Neo-Tech knowledge, and join in the ascent of man and woman to guiltless prosperity, happiness, and romantic love.

You will never regret becoming a Neo-Tech person. I know. My father was a politician -- a Supreme Court Judge of New York State. And both my grandfather and great grandfather were Attorney Generals of New York State and later United States Congressmen. They were brilliant, talented men. And I lament how happy they could have been if they had access to Neo-Tech and left politics to become producers of objective values desired by others.

Again, as stated in our policy, we will not sell our products at any price to professional value destroyers, which include politicians. But, out of good will, I have enclosed the Instruction Booklet for our half-million-word master work -- Neo-Tech. In addition, I have enclosed our Neo-Tech art brochure expressing the powerful, creative sense-of-life flowing from all honest producers. If you become seriously interested in leaving politics to produce objective values for others, I could arrange for you to acquire Neo-Tech as we have occasionally arranged for other nonqualifiers desiring to change and pursue a happy, productive life. So let us know if you are interested in this new direction, and we can help you. With Neo-Tech, you can be infinitely happier than working toward the 1986 elections. In any case, I suggest you and anyone you care about in government read the enclosed I & O article, "Power, Plato, and Aristotle".

Sincerely,

John Flint
Editor

March 8, 1985

Mr. C.E. Smith
Postal Inspector
United States Postal Service
P.O. Box 20666
Phoenix, AZ 85036

Dear Mr. Smith:

Since 1968, we have published the philosophically oriented works of Dr. Frank R. Wallace. In 1979, we began publishing portions of his master work titled Neo-Tech. While its ideas are new and controversial, Neo-Tech is the most objectively valuable information ever published.

Still, some people, particularly certain religious individuals, authority-dependent people, and neocheaters who live off the efforts of others feel threatened by the blunt honesty of Neo-Tech. Some of those people direct their negative reactions not only toward Neo-Tech but toward its publisher and Dr. Wallace himself. Their reactions range from simple refund requests down to a tiny minority who stridently wish to abridge our first amendment rights because we publish ideas they dislike. Indeed, over the years, several people (e.g. over zealous born-agains) have threatened and assaulted individuals involved with Neo-Tech. For 17 years, we have handled those problems as follows:

1. We occasionally do make shipping and refund errors. But our percentage of errors is well below that for booksellers with similar high volume. And as far as I know, we have properly corrected all errors and fairly resolved all complaints brought to our attention over the past 17 years.

2. Since 1968, we have automatically provided full refunds on all products returned in resalable condition for any reason within 30-days (but we actually allow up to 60 days). And we fully refund under any conditions to those who philosophically disagree with Neo-Tech. For we do not want such people possessing our work. And we clearly state that in all our advertising.

3. For those who misunderstand Neo-Tech or feel threatened by it, we are always willing to demonstrate the great values Neo-Tech offers to them as it does to everyone else. Ironically, such people over the long-term could benefit the most from Neo-Tech.

4. As a result of the tiny fraction of disturbed and sometimes violent people crusading against Neo-Tech, we moved our research and writing center from Wilmington, Delaware, twelve years ago to the safe, secure locations in Southern Nevada and California. And the police in Nevada are aware of our security problems in providing a safe environment for our work.

Aside from word-of-mouth, our entire advertising program and all our advertising copy come directly from Eric Savage's interview on pages iii-vii in the enclosed Neo-Tech II, Dr. Wallace's notes on pages vi-x in the enclosed Instruction Booklet, and the testimonials on pages xiii-xvi in the same Instruction Booklet.

The powerful scope of Neo-Tech is partly illustrated by the enclosed sampling of letters. And to illustrate the other side -- the nature of that tiny minority of strident Neo-Tech detractors -- I have also enclosed a sampling of negative comments. We promptly refund all such detractors and never deal with them again.

We are a small, but well-established and respected publishing house. And our Neo-Tech literature is a permanent, monumental work vital to all productive individuals. Neo-Tech will be marketed throughout the world until accomplishing its goal of freeing humankind of its twin scourges: Mysticism and Neocheating.

Please return the enclosed materials when finished. But if you are personally interested in Neo-Tech, you are welcome to study all the volumes. If you accept its many advantages and benefits, you may purchase the manuscripts from us. Or you may return them without obligation.

Sincerely,

John Flint
Editor

P. S., For nearly 20 years, we have worked closely with the postal service in handling both our domestic and foreign literature programs. In fact, my 22-year-old associate, Eric Savage, will be a guest speaker at the USPS Western Regional Conference in San Francisco next month. He will speak about foreign ISAL mailings about which he has become a recognized expert both here and abroad.

March 27, 1985
Certified Mail/Return Receipt

Mr. Irwin I. Kimmelman,
Attorney General
Justice Building
Newark, NJ 07102

Dear Mr. Kimmelman:

I believe I can offer you an important value by sharing my understanding of the enclosed March 12, 1985 letter from Mr. Eric G. Soldwedel of your Consumer Protection Division. As New Jersey's Attorney General, you bear the responsibility for the actions of that Division and its use of taxpayers money.

Please carefully read that letter, for it is under your name: If Mr. Soldwedel or anyone in that Division has now or ever had a single, concrete complaint about the Neo-Tech Research and Writing Center or any of its publications, please specifically inform us. For we want to know exactly what the complaint is and who is making it so we may properly serve that customer.

I must ask, however, why exactly is Mr. Soldwedel intruding into our publishing company? He projects three non sequiturs that have no connection with us, our writings, or our publishing activities: 1. He states, "It appears that your solicitation is a blatant scheme for fraudulent billing". Just what is he relating to? As "evidence", I guess, he enclosed a photocopy of our standard book-order coupon that has nothing to do with billing. In fact, we do not even accept billed orders, except from major bookchains (e.g., Daltons, Waldenbooks) who have established credit with us. 2. He then states, "The second violation is that of offering a prize...". Offering a prize? We are not in the prize business. But as "evidence" he points to our providing an additional book to those customers ordering our half-million-word Neo-Tech Information Package before a certain date. That is standard practice among the publishing trade, which permits circulation of additional literature without added cost to the customer. But a cut-off date protects the publisher from being forever obliged to offer the additional literature after one may no longer have access or rights to it, or after it has gone out of print. 3. And finally he states that he is authorized to investigate such "fraud, deceit, and misrepresentation." That's fine, but where is the connection with us, our publications, or our publishing work?

If I may suggest in an effort to be helpful, all the above items appear as nothing more than jumbled non sequiturs. As such, they may fill the bureaucrat's day, but only drain time and money from taxpaying value producers and their consumers. That kind of activity is "pot stirring". Interestingly, Neo-Tech makes a major contribution by identifying professional "pot stirrers" who make careers out of draining value producers and taxpayers rather than competing with them in producing marketable values. And that is why value destroyers are hostile to our publications and want the government to squelch Neo-Tech.

In addition, the complaint from your office appears to be based on nothing more than an opinion of someone who dislikes what our Neo-Tech news bulletin reveals. But if anyone has a valid complaint about our product or service, then tell us so we can properly respond. Indeed, has Mr. Soldwedel or anyone in that Division ever received even a single valid complaint about us? And what about the thousands of happy New Jersey citizens who have benefited from our work over the past sixteen years? Indeed, many of those individuals have responded with written testimonials. ...So just who is complaining? Has that person ever purchased any of our publications, much less read them? Does anyone have a specific complaint about our literature or service? Or is Mr. Soldwedel merely acting on someone's envious feelings or arbitrary whims?

If no complaint based on fact exists, then is not someone simply on a "fishing expedition", consuming taxpayers' money in perpetuating consumer-division jobs by conjuring up problems that sap valuable time from innocent value producers? If so, is not that a double-edged fraud operating under the aegis of "consumer protection"?

Out of goodwill, I have enclosed the Instruction Booklet to Dr. Wallace's half-million-word Neo-Tech work. In addition, I have enclosed a sample of Neo-Tech art that expresses the powerful, creative sense-of-life flowing from all honest value producers. If you become seriously interested in leaving politics to produce objective values for others, I could arrange for you to acquire Neo-Tech as we have occasionally arranged for other nonqualifiers desiring to change and pursue a happy, productive life. So please let us know if you are interested in this new direction, and we will help you. With Neo-Tech, you can be infinitely happier than working toward the next election.

Sincerely,

John Flint
Editor

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