Week 1 HOW TO MOTIVATE PEOPLE - INTRODUCTION
Week 2 HOW TO MOTIVATE PEOPLE
Week 3 THE ABC MODEL: BEYOND "ATTITUDE"
Week 4 MOTIVATE AND DEMOTIVATE
Week 5 THE 4:1 SYNDROME - AND THE REVERSE
Week 6 PRODUCTIVITY THROUGH PEOPLE
Week 7 PINPOINTING
Week 8 PINPOINTING & OBJECTIVES
Week 9 HOW TO PINPOINT AN OBJECTIVE: 5 CRITERIA
Week 10 RECORDING
Week 11 WHY DON'T BUSINESSES KEEP SCORE?
Week 12 HOW IT'S DONE: GRAPHING
Week 13 THE BENEFITS OF SCOREKEEPING
Week 14 INVOLVEMENT
Week 15 INVOLVEMENT: WHY PEOPLE RESIST IT
Week 16 BENEFITS OF PARTICIPATIVE MANAGEMENT
Week 17 THE SYNERGY EFFECT
Week 18 CONSEQUENCES
Week 19 PUNISHMENT AND CONSTRUCTIVE CRITICISM
Week 20 FIGHTING THE EXTINCTION EFFECT: POSITIVE REINFORCEMENT
Week 21 THE REINFORCING MEMO: A CHECKLIST
Week 22 EVALUATION
Week 23 FINE-TUNING THE SYSTEM
Week 24 EVALUATION AND EVOLUTION
Week 25 REFLECTIVE LISTENING
Week 26 REFLECTIVE LISTENING: CODED MESSAGES
Week 27 REFLECTIVE LISTENING: HOW IT WORKS
Week 28 REFLECTIVE MOTIVATIONAL STRATEGIES
Week 29 REFLECTIVE LISTENING SKILLS
Week 30 OPEN-ENDED QUESTIONS
Week 31 REPHRASING
Week 32 EMPATHY STATEMENTS
Week 33 7 DON'TS OF REFLECTIVE LISTENING
Week 34 MOTIVATIONAL ASSERTIVENESS
Week 35 Beyond Flight or Fight Response
Week 36 THE ASSERTION TEST
Week 37 THE ASSERTION SCALE
Week 38 ASSERTIVE MOTIVATOR - Skill 1 of 4
Week 39 ASSERTIVE MOTIVATOR - Skill 2 of 4
Week 40 ASSERTIVE MOTIVATOR - Skill 3 of 4
Week 41 ASSERTIVE MOTIVATOR - Skill 4 of 4
Week 42 BUILDING YOUR TEAM
Week 43 THE "BOSSMAN" STYLE
Week 44 TEAM MEETING: INVOLVEMENT
Week 45 TEAM MEETING: FORMAT
Week 46 EAGLES AND MULES
Week 47 EAGLES AND MULES TOGETHER
Week 48 DIFFERENTIAL REINFORCEMENT
Week 49 FINE TUNING THE REINFORCEMENT
Week 50 CREATIVE PROBLEM SOLVING
Week 51 SET BREAKING
Week 52 BRAINSTORMING
Week 53 STEP TWO: CONSENSUS
Week 54 THE INFLUENCE-ACCURACY TANGLE
Week 55 BEING RIGHT AT THE END
Week 56 CONFLICT MANAGEMENT
Week 57 THE 1/9 STYLE: AVOIDANCE
Week 58 THE 9/1 STYLE: CONTROL
Week 59 THE 5/5 STYLE: COMPROMISE
Week 60 THE 9/9 STYLE: SYNERGY
Week 61 BEYOND THE ZERO-SUM GAME
Week 62 ANALYSIS PARALYSIS
Week 63 CONCLUSION - UNAFRAID TO LOSE
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